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London Borough of Merton commissioned PI Group to work with the Council to redesign office space to meet the requirements of a post-pandemic hybrid working world, aiming to create a ‘Merton Office of the Future’ at its Civic Centre HQ in Morden that would help recruit and retain staff and provide accommodation that makes them want to work in the office.

Throughout an extended project period, PI group have been instrumental in bringing this vision to reality by developing design ideas; explaining and selling the benefits of new ways of working to different groups of staff across the Council; and in procuring and managing smoothly the FF&E fit-out of the finished design. In sometimes challenging circumstances PI have always been a pleasure to work with: friendly, professional and responsive at all times.

Not only were Pi competitive in price; nothing was too much trouble for them. They listened to our ideas, came up with designs and samples and managed to complete the process from conception to realisation in the time scales demanded.

Time and trust are two of the biggest obstacles for a company of our size and operating in the manner that we do. We’re extremely reliant on partnering businesses and Pi have always fitted in seamlessly whenever called upon to bring consultancy and procurement expertise to a project. We trust Penny, Maria and their team implicitly with not only delivering an exceptional service, but in a way that we know our clients will appreciate. Whether it’s simply by way of an introduction or as part of a wider, design team partnership we’ve always enjoyed considerable healthcare and commercial sector success.

We have been delighted to work with Pi who have supplied an extensive range of furniture. The service has been courteous and professional at all times, with value for money and quality being evident throughout. I have no hesitation in recommending them.

The team are true experts. They have a great understanding of healthcare environments and always specify appropriate AND attractive products and schemes. They are a pleasure to work with.

The brief was to provide a patient and volunteer friendly environment that would dovetail seamlessly into a scientific framework. I was very impressed with the way in which Pi grasped the concept and worked with me and my team to develop a proposal. I worked with Pi from the inception of the plan through to the equipping of the facility and I feel that we created an environment which met the brief. I have since found Pi Group to be an extremely good resource when I have needed to source equipment for facilities that I have worked with. I feel that with Pi you are purchasing a reliable package which does what is says on the tin. They take pride in the work that they do and are always ready, willing and able to advise on the maintenance of the environment in which the project has been based to ensure that it always provides a seamless resource for the work it was designed to support. I would not hesitate to recommend Pi.